Article from Information Weekly
Social Networking in Plain English

Conferencing calling - ways to effectively coordinate disparate participants for collaborative work.
VOIP - quality concerns
Are there free programs?
What is cost effective?

RIT Library develops apps in Facebook that allow users to search library resources directly from Facebook. The drawback is acquiring the expertise to make those applications.
There are some difficulties in obtaining usage data.

WorldCat has made a searching application.
Connect New York has also made an application for Facebook.
How do we get students/social networkers to interact with the libraries and librarians through social networking applications?
It is not terribly expensive to build these applications, therefore failure is not costly.
Use of RSS feeds to connect to users.
How do you stay connected and still manage your time?

Meebo Me provides code to generate a chat window; does not require users to have their own accounts or download their own software.

Are there drawbacks to IM, such as loss of teaching opportunities?

Sometimes IM is a better way to connect to patrons with disabilities, e.g. the hearing impaired.

Concern that institutions are prohibiting the use of SN tools, blocking educators access to students. NYS is lagging behind because they do not integrate technologies into the curriculum.

How do you make a library site a primary site for a community? There is a need to leverage feedback from the community to make the site better.