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Security and Privacy

Here are some interesting articles on security and privacy in a variety of forms. If you know of any other interesting articles or blog posts, please feel free to add them to the page.

http://libraryjuicepress.com/blog/?p=68 - The Central Problem of Library 2.0: Privacy

http://www.washingtonpost.com/wp-dyn/content/article/2007/09/19/AR2007091900610.html - an article about a patron complaint regarding privacy at a Virginia Public Library (from washingtonpost.com)

http://news.zdnet.com/2100-9595_22-5233207.html - Search weapons aim at privacy
-an article on personalization and privacy of websites

http://www.llrx.com/features/internetsignup.htm - Features - Could you be sued for turning over an Internet user's sign-up information to law enforcement? A cautionary tale for libraries and other Internet service providers.

http://news.yahoo.com/s/ap/20080218/ap_on_hi_te/juicy_campus - students fighting back against JuicyCampus.com

http://www.ala.org/al_onlineTemplate.cfm?Section=American_Libraries&template=/ContentManagement/ContentDisplay.cfm&ContentID=63573
- Library and Education Groups Oppose Internet Wiretaps

Security and privacy policy for libraries

Washington Post article covering the complaint of the patron who was upset that the self-checkout displayed his full name. Different libraries handle the process differently, including relying on borrower numbers, truncated names, etc. There is some concern that this would impact people who are seeking personal information.

Case study based in a 42 library system, with many "conservative" branches. Had an instance when a patron was concerned that another patron was using the library even though his parole officer placed a restriction on his use of the library. The librarian called the parole officer and alerted other libraries about the patron. The system responded by reminding the librarians of the ALA code of ethics, discussing issues of confidentiality.

Key Points
"Local knowledge" and "community ethics" trumping library ethics and confidentiality.
Some libraries coordinate with campus security to formulate policies for proper use of library services, as well as policies for tracking and reporting infringers.
OCLC Environmental Reports - released every 18 mos. The most recent report indicates that the general public does not care as much about privacy as librarians do.

Relying on physical preference of security to deter thefts. Libraries are adjusting their shelving policies to protect parts of the collection that are more prone to disappearing.

Questions:
Is self checkout private?
Is self checkout secure?
How do you manage privacy in small communities when everybody knows everybody else's business?
Is there a generational gap related to concerns of security and privacy?
How do you handle book thefts?
How are libraries using technology to manage security issues?
Are libraries at a disadvantage, in comparison to services that do collect personal data, because we do protect privacy?
Do we still have privacy anymore?


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