See our notes from the March 4 breakout session. Most of the time, Library 2.0 discussions focus on the technology. But how does the technology affect the user? How does it affect service?
Here are some resources to get you thinking:
We Know What Library 2.0 Is and Is NotLibrary 2.0 Means Better ServiceLibrary 2.0: Service for the Next Generation LibraryEnjoy!
Other resources:First Monday's March 2008 Issue is "Perspectives on Web 2.0"