Change: better?o Making customer service better§ Training people one on one · Can you teach a person soft skills?· Integrating reference with circulation· Making desks more inviting· Making eye contact with the patrons in order makes sure that they know that they are not busy.   View changes from previous version. (Word count: 100)  View all updates.

Change: There were only format changes (bold, italics, etc.) in this version. See this version for details. (Word count: 174)  View all updates.

Change: Created by klulofs Mar 3 2008, 7:51 AM EST for: no reason given  View all updates.

Change: There were only format changes (bold, italics, etc.) in this version. See this version for details. (Word count: 249)  View all updates.

Change: Article from Information Weekly http://www.informationweek.com/showArticle.jhtml;jsessionid=KDFPXK1WRDHNQQSNDLRSKHSCJUNN2JVN?articleID=201808149&queryText=facebook   View changes from previous version. (Word count: 4)  View all updates.

Change: Created by klulofs Feb 19 2008, 6:11 PM EST for: no reason given  View all updates.

Change: There were only format changes (bold, italics, etc.) in this version. See this version for details. (Word count: 203)  View all updates.

Change: wrapped around your image, or you can have the text start below the photo. You can also move the photo to the right side of the page. See your choices for photo and text placement by clickin on the photo with your mouse and then clicking "image" on the toolbar.   View changes from previous version. (Word count: 27)  View all updates.

Change: 2.0Social Networking Maija McLaughlin Fayetteville Free Library Library 2.0 Kat Buturla SU iSchool Graduate Student Service, Library 2.0, Assessment Maureen Southorn SU iSchool Graduate Student 2.0, Leadership, & Collection Development Bradley Shipps SU iSchool Graduate Student Library 2.0, Leadership Kathy Lulofs SU iSchool Graduate Student Service, Social Networking, Leadership   View changes from previous version. (Word count: 203)  View all updates.